Covid-19 Coronavirus Workplace Hygiene Programme Frequently Asked Questions - Sitemark Ltd
COVID-19 Workplace Hygiene Programme

Frequently Asked Questions

Please see a list of our frequently asked questions to help you further understand our Covid-19 Workplace Hygiene Programme
 
Q) What are the main benefits of the Programme?
A) There are so many benefits to the Covid-19 Workplace Hygiene Programme; a few are listed here:
 
1) Instil staff / building user confidence on returning to the workplace
2) Minimise cross infection and staff illnesses
3) Demonstrate (due diligence) employer's concern for staff and building users' safety / wellbeing
4) Improve cleaning and hygiene standards
5) Increase cleaning productivity and consistency
6) Return to the workplace sooner
 
Q) Do I need a licence?
A)Yes, a licence is required to take full advantage and use our Covid-19 Workplace Hygiene Programme. The licence gives access to the full suite of documents available online via an online portal. The license provides you with ongoing advice, support and updates to ensure you are utilising the programme in the best way possible. Products and materials cannot be purchased without a licence.
 
Q) Can I purchase more products?
A) Yes, you can. Once you have a site license you can order any of the additional products with no minimum order restrictions from your online portal.
 
Q) What kind of sites/buildings is the Covid-19 Workplace Hygiene Programme for?
A) The programme has been designed for all buildings across all sectors such as education, commercial, healthcare and manufacturing where organisations have a duty of care to building users.
 
Q) How long does it take to process my order?
A) Orders are processed on the day they are received. We aim to deliver them within 5 - 7 days of order confirmation and receipt of payment except where credit facilities are in place.
 
Q) How will Sitemark support us through the "back to work" process to engage with our staff?
A) We provide building user support through digital animations that help explain the benefits of the Workplace Hygiene Programme.
 
Q) How many labels do I need and where do I place them?
A) The Hygiene Cleaning Specification (a document included in the programme) lists the typical elements within each area type that should be identified with a 'Touch Point Indicator'. We do offer a starter kit with a variety of products for an introduction and understanding on your requirements.